SHIPPING & DELIVERY POLICY

    1. Delivery Windows

      • Deliveries are scheduled with a 4-hour window.

      • We will notify customers of the delivery time frame in advance.

    2. Delivery Conditions

      • Customer must ensure that the delivery site is accessible and safe for unloading.

      • If delivery cannot be completed due to site inaccessibility, additional charges may apply.

    3. No Returns

      • All materials are non-returnable and non-refundable. Please verify your order before confirming.

    4. Delays

      • While we strive to meet delivery schedules, Artisand Supply is not responsible for delays due to weather, traffic, or circumstances beyond our control.